DELIVERY

We aim to dispatch orders within 1-2 working days of order date with the exception of bank holidays, in which will be aimed to be dispatched within 2-3 days of the order date. We do not currently offer next day delivery but we will be soon! Please leave up to 7 days before contacting us about a missing item.

All UK orders are sent via Royal Mail.

All orders outside the UK will be sent via Royal Mail International Shipping. International orders outside the EU can expect their package to take from 2-6 weeks.

 

RETURNS & EXCHANGES

We accept all returns within a 14-day period as long as the item is unworn, unwashed and still in resellable condition. We will not accept returns on worn garments.

Exchanges are only available in the UK within a 14-day period as long as the item is still in unworn, unwashed and still in resellable condition. If you wish to exchange, please use the contact form. Please do not attempt to send us worn or washed items for exchange or a refund as you will be refused.

PLEASE NOTE SALE ITEMS CANNOT BE RETURNED.

If you would like to make a return, please contact us via email: contact.filthycandy@gmail.com.

Please include RETURN with name and order id as the subject with details to why you are returning your item and when we should expect delivery. We will process your refund as soon as possible.

If you have any other queries, please email us through the contact form on our website.